Support

Support for AList

For app issues, account questions, or general support, email support@jolbaro.com.

General Support

Contact us for account access issues, Apple Sign In problems, verification requests, message-request issues, notification issues, or general product questions.

Email support@jolbaro.com.

Response Times

We aim to respond within 2 business days. If your issue affects account access or safety, include that in the subject line so we can prioritize it.

What to Include

  • Your full name on AList, if available.
  • A short description of the issue and the steps that led to it.
  • Relevant profile or message-request details.
  • Screenshots, if they help explain the issue.

You can also delete your account from Settings inside the app, or email us if you need help with a privacy or account-deletion request.